Returns & Refunds
Currently we do not offer refunds, only exchanges.
Your item must be in its original, unused condition to be exchanged, unless there is a manufacturer defect. You must exchange the item within 30 days of your purchase for item(s) of equal value before shipping.
1. Email us a brief description of your exchange and your order number.
2. Mail your returned item to:
Paper Pieces / Exchange
3306 Coleman Road
Paducah, KY 42001
3. Include in your package a signed letter stating the reason for your exchange and the original receipt.
Please allow up to 5 business days to process the exchange once we have received it.
Paper Pieces does not offer refunds on Ebook downloads. All sales are final on Ebooks.
Important Notice: We do not accept cancellations, refunds or exchanges on Quilt Kits (including Pre Orders)