Returns & Refunds

Currently we do not offer refunds, only exchanges.  

Your item must be in its original, unused condition to be exchanged, unless there is a manufacturer defect. You must exchange the item within 30 days of your purchase for item(s) of equal value before shipping.

1. Email us a brief description of your exchange and your order number. 

2. Mail your returned item to:

Paper Pieces / Exchange

  3306 Coleman Road

  Paducah, KY 42001

 

3. Include in your package a signed letter stating the reason for your exchange and the original receipt.

Please allow up to 5 business days to process the exchange once we have received it.

 Paper Pieces does not offer refunds on Ebook downloads. All sales are final on Ebooks.

Important Notice: We do not accept cancellations, refunds or exchanges on Quilt Kits (including Pre Orders)