Returns & Refunds
Currently we do not offer refunds, only exchanges.Ā Ā
Your item must be in its original, unused condition to be exchanged, unless there is a manufacturer defect. You must exchange the item within 30 days of your purchase for item(s) of equal value before shipping.
1. EmailĀ us a brief description of your exchange and your order number.Ā
2. Mail your returned item to:
Paper PiecesĀ / Exchange
Ā Ā 3306 Coleman Road
Ā Ā Paducah, KY 42001
Ā
3. Include in your package a signed letter stating the reason for your exchange and the original receipt.
Please allow up to 5 business days to process the exchange once we have received it.
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Important Notice: We do not accept cancellations, refunds or exchanges on Quilt Kits (including Pre Orders)Ā